Reflecting on the simple
art of an honest self-appraisal
By Roy Faulkner M.A, M.Sc, B.Sc
It’s all
about the spelling. Just so we’re clear, when talking about SWOT, I’m not
referring to SWAT. The former is a business tool that stands for strengths, weaknesses,
opportunities and threats, while the latter is a specialised police unit. Even
though I watched every TV episode of the SWAT series as a kid, I do not have
the knowledge or experience to write with even a modicum of confidence about
special weapons and tactics; although it would be kind of cool if I could.
Sadly, I'll have to stick with SWOT.
Ignorance
isn’t bliss; it’s just ignorance. As a young creative, the mere
mention of anything reeking as much of account service lingo, as a SWOT analysis,
would have sent me into a paroxysm of indignation – primarily, if I’m honest,
to cover my ignorance of what the acronym meant. But with the greying of my
hair and the widening of my waist, I have able to appreciate its usefulness for
my client’s business. It allows one to ascertain what their client is doing
well, what they can improve upon, and of course, which competitor’s actions
pose the most significant threat to their business; all of which, as brand
custodians, should be of interest to the entire account team, including the
creatives. Heresy? Nah, common sense.
Tea and
crumpets with the Devil. Then one day, Boom! My hair was too grey, and my waist
had widened too much to look good in skinny jeans. The truth was that whenever
anyone used the phrase, “let’s start by addressing the elephant in the room”,
everyone turned to me and said, “Hi”. I mean, seriously!
A recruiter, now long retired, used send out a regular
email to CDs outlining the creatives that were looking for jobs. Great, right? One
CD told me that he’d got me along for an interview not because he wanted to
hire me, but because he wanted to see if I matched my description. That comment
perplexed me for ages, but it all became crystal when I got my hands on the
recruiter’s email. And what a surprise it was to discover I was described as,
“very fat, but very funny”. No mention of my skills, education or experience,
just my weight and my sense of humour. Gave the term ‘belly laugh’ a whole new
meaning. But hey, my description was mild compared to some of the other
creatives on the list, one of whom it stated was, “the most boring and
miserable writer I’ve ever met”.
My confidence went south quicker than a bowling ball
through the bottom of a wet paper bag, and by the time I was euphemistically
'let go', my self-esteem was so low it was down in the pits of Hell having a
cuppa and toasting crumpets with the Devil. As a person, I was fading into
irrelevance.
Loads of us have been there, and I suspect that a vast
majority of my peers will have at some point grabbed a sheet of paper and
feverishly scribbled down a list of ‘pros’ and ‘cons’, revised it several
times, then screwed it into a ball and tossed it into the bin. Waste of time,
yeah?
Whale semen
it isn’t. The truth is, I couldn’t figure out what I wanted to
say about myself, especially in a covering letter. Ironically, I could easily
sell a jar of oven bake sauce that resembled whale semen, but couldn’t sell
myself – I’d always relied on my portfolio and trusted that people would say
positive things about me. Well, we know how that turned out as a strategy. No,
I was going to have to reinvent myself. But how? Then I got to thinking about
that arcane Cthulhu-like practice mentioned earlier, and beloved of Suits
worldwide - the SWOT analysis.
So, there I am slumming it in my local Gloria Jeans
with only a large skinny flat white and a fruit scone for company. Suddenly,
mid sip, I remember how account service were always yarning on about how they
had done a SWOT analysis for this or that client and how much it had helped
them improve their business. there was no reason it shouldn’t work for a
creative such as myself, or indeed, for you or anyone else looking for a new
job, a career change or promotion. So here are the four steps to a better
understanding of who you are and what you have to offer your present or future
employer.
Step one, define
what it is you’re good at - pedestal your strengths. Sounds
simple enough, but don’t get bogged down with the obvious and mundane. Dig
deeper. Be honest. You might be a dab hand at branding, excel as a pitch
presenter, or write a killer headline under pressure. All great. But the best
strengths are the ones that give you a competitive edge. They equate to your
unique selling proposition.
Step two,
ascertain what your weaknesses are. Personally,
I don’t like the word ‘weaknesses’, I’m more in favour of ‘underdeveloped
strengths’, but this would mean you’d be doing an SUSOT analysis, which sounds
medical. During this step it is once again, important to be honest. There’s no
point saying that your kind of okay with strategy when what you mean is that
you suck at it. Just like the failure to disclose an errant mandarin in your
backpack at Customs drops you in it, so does lying to yourself about your ‘underdeveloped
strengths’.
Step three,
work out what opportunities are available.
Opportunities are chances. You either seize on them or
sit crying into your soy latte lamenting on the opportunity that got away.
Build on your strengths and give those weaknesses a workout Arnie would be
proud of, either through serious self-improvement or by surrounding yourself
with team members with skill sets that complement your own and from whom you
can learn – sort of like Charles Xavier and the X-men, but hopefully, you’ll
have more hair. But, and there’s always a but, you have to be upfront and
honest with yourself. By recognising and then acknowledging those under
developed strengths, you’ll be in a much better position to make the best of
any opportunity that comes your way. If you don’t, you’re lying to yourself,
and that doesn’t do anyone any favours. Yep, honesty is the best policy when it
comes to a personal SWOT analysis. Like it or not, you have to own the good as
well as, the not so good.
Step four,
identify what poses a possible threat: Threats can come at you from any and every
direction. Working out exactly what they can mean the difference between
getting through unscathed and forging a beautiful new beginning or ending your
days suffering a slow agonising death – career wise that is. So, ask yourself,
and remember, to be honest, questions like, are your skills current? Are your
skills relevant? If not, then you know what it is you have to work on and
improve. There’s no point hiding behind your bleed-proof pad hoping that UX and
SEO will miraculously start making sense. Remember, the onus is on you to
accentuate the positives, in this instance your strengths, and eliminate the
negatives, which involves developing those areas where you’re not as mustard as
you thought. The success or failure of your threat identification depends
entirely on whether or not you have the moral fortitude (and common sense) to
be completely open and honest with yourself. Lying will leave you ill prepared
at best and irrelevant at worst.
Not for the
faint hearted. Admitting that you’re crap at something doesn’t come
naturally to most folk – it certainly doesn’t to me. It took me an age, and
numerous disasters, before I could openly say with hand on heart, that I was
utterly useless at DIY. No SWOT analysis needed. But with the technological
change taking place at a rapidity formerly only enjoyed by communicative
diseases, becoming left behind is a genuine possibility to many older
creatives. Don’t get me wrong, I‘m not saying that a personal SWOT analysis is
a panacea or proverbial silver bullet, but it will help you identify any gaps
in your skill-set, and once they’re defined, you can set about filling them.
Good luck and all the best.
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